Shipping policy

Shipping Policy

Thank you for shopping with us! Below are the details of our shipping policy:

Processing Time: 
All orders are processed within 1-3 business days. You will receive a notification once your order has shipped.

Please note that these processing times are subject to change during peak periods such as Christmas, Mothers day, Black Friday, etc.

Shipping Methods:
We offer a variety of shipping options at checkout, including standard and expedited shipping. Delivery times may vary based on your location and the shipping method selected.

We also offer local pickup. Please note when selecting this shipping option, you must collect your order within 14 days from the date you receive your pick up email to advise your order has been fulfilled. If you do not pick up your order within 14 days of this fulfilment email, stock purchased will become available for others to shop and no refund will be issued. 

Shipping Rates: 
Shipping rates are calculated at checkout based on your location and the weight of your order. We strive to offer the most economical shipping options available.

International Shipping:
We currently offer international shipping to select countries. Additional customs fees and import duties may apply, and these are the responsibility of the customer.

Order Tracking:
Once your order has shipped, you will receive a tracking number via email to monitor its progress.

Lost or Damaged Packages: 
If your package is lost or arrives damaged, please contact us within 7 days of receiving your order, and we will assist you in resolving the issue.

Contact Us:  
For any questions regarding shipping, please reach out to our customer service team at posieeandco@gmail.com

By ordering with us, you are agreeing to have read and understood the shipping and returns policy.

Thank you for choosing us! Happy shopping!